Meet the Team

A small team, which is deliberate. It means the person who plans your system is generally the person who installs it, and that you are not passed between departments when you call.

Daniel Mercer

Founder, system planning and installation

Daniel started the business after years of security work on homes, shops and small offices around central Essex. He oversees system planning and handles the more involved installations, particularly multi-camera and commercial jobs.

Sophie Carter

Enquiries and scheduling

Sophie coordinates enquiries and scheduling and keeps customers informed about appointments. She grew up around Braintree and is usually the first person you speak to when you call.

Liam Patel

Engineer, repairs and fault finding

Based near Basildon, Liam has a particular interest in fault finding and spends much of his time on systems with failed cameras, damaged connections or recording problems.

How we work together

Most jobs start with a conversation about what you actually want to see and protect. From there we look at the property, agree camera positions and recording arrangements, and set a date that suits you.

Because the team is small, the emphasis is on tidy work, understandable advice and dependable aftercare rather than volume. If something needs attention later, you are calling people who already know your system.

Work with us

Tell us about your property and we will put together a practical plan.

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